john77 is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
Last Updated: January 2026This Privacy Policy ("Policy") describes how john77 ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you" or "your") of our online betting platform located at https://john77.cam, including any associated mobile applications and services (collectively, the "Platform").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our data practices as described in this Policy, you should not use the Platform. This Privacy Policy is incorporated into and forms part of our Terms & Conditions.
john77 operates under international data protection standards and is committed to transparency in our data handling practices. We collect only the information necessary to provide secure, efficient, and personalized gaming services, and we employ industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.
This Policy applies to all users of the Platform, regardless of geographic location, though our primary market is Indonesian residents aged 21 and above. We reserve the right to update this Policy at any time. Material changes will be communicated via email or prominent notice on the Platform. Your continued use of the Platform after such modifications constitutes acceptance of the updated Policy.
When you register an account with john77, we collect the following personal information directly from you:
When you access or use the Platform, we automatically collect certain technical and usage information:
We may receive additional information about you from third-party service providers, including:
john77 uses the personal information we collect for the following purposes:
Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in any promotional email or by adjusting your notification preferences in your account settings. Opting out of marketing will not affect transactional communications, which are necessary for account operation.
john77 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to support platform operations. These partners are contractually obligated to use your data only for the specific purposes we authorize and to maintain appropriate security measures. Service providers include:
We may disclose your personal information when required to do so by law, court order, or regulatory authority, or when we believe in good faith that disclosure is necessary to:
In the event of a merger, acquisition, corporate restructuring, or sale of all or substantially all of john77's assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.
We may share your information with third parties when you have provided explicit consent for such sharing, such as participating in a promotional partnership or co-branded event.
The Platform may contain links to third-party websites, such as game provider sites or payment processor portals. john77 is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
john77 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
While john77 employs robust security measures, you also play a critical role in protecting your account. Never share your password with anyone, avoid using public Wi-Fi for financial transactions, keep your registered email secure, log out after each session on shared devices, and enable two-factor authentication. If you suspect unauthorized access to your account, change your password immediately and contact our support team.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. In the unlikely event of a data breach that poses a risk to your privacy, we will notify affected users in accordance with applicable data protection regulations.
john77 retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account plus 7 years | Legal and regulatory compliance, dispute resolution |
| Transaction History | 7 years from transaction date | Financial record-keeping, tax reporting, AML compliance |
| KYC Verification Documents | 7 years from account closure | Regulatory requirements, identity fraud prevention |
| Gameplay History | 5 years from last activity | Dispute resolution, bonus abuse detection |
| Communication Logs | 3 years from interaction | Customer service quality assurance, dispute resolution |
| Marketing Consent Records | Duration of consent plus 2 years | Consent documentation, regulatory compliance |
| Website Analytics Data | 26 months | Platform optimization, trend analysis |
| Security Logs | 1 year from creation | Fraud investigation, incident response |
When personal data is no longer required for the purposes outlined above, we securely delete or anonymize it. Anonymized data (from which individual users cannot be identified) may be retained indefinitely for statistical analysis and research purposes.
If you close your account, we will delete or anonymize your personal data according to the retention schedule above, except where we are legally required to retain records for longer periods (such as transaction history for tax and AML purposes).
Subject to applicable data protection laws, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information john77 holds about you. You can access most of your account information directly by logging into your account dashboard. For a comprehensive data export, contact our support team.
If your personal information is inaccurate or incomplete, you have the right to request corrections. You can update your contact information, address, and communication preferences directly in your account settings. For changes to identity documents or other KYC data, contact customer support with updated documentation.
You may request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent. However, this right is not absolute — we may be legally required to retain certain records (such as transaction history) for regulatory compliance even after account closure.
You may request that we limit how we use your personal information in certain situations, such as when you contest the accuracy of your data or when you object to processing while we verify legitimate grounds.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider where technically feasible.
You may object to processing of your personal data for direct marketing purposes at any time by clicking the unsubscribe link in promotional emails or adjusting your notification preferences in account settings. You may also object to processing based on legitimate interests in certain circumstances.
Where processing is based on your consent (such as marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.
If you believe john77 has violated your privacy rights or applicable data protection laws, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
How to Exercise Your Rights: To exercise any of the rights described above, contact our Data Protection Officer via email at [email protected] or through our customer support channels. We will respond to verified requests within 30 days. To protect your privacy, we may require additional verification before processing rights requests that involve disclosure or deletion of personal information.
john77 uses cookies, web beacons, and similar technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content. A cookie is a small text file stored on your device by your web browser.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being sent. However, disabling cookies may prevent you from using certain features of the Platform or may require you to re-enter login credentials more frequently.
To learn more about cookies and how to manage them, visit www.allaboutcookies.org (note: this is an educational resource, not a john77 property).
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. john77 does not currently respond to DNT signals, but we honor your cookie preferences as configured in your browser settings.
john77 is intended exclusively for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. Our registration process includes age verification checks, and we reject accounts from users who do not meet the minimum age requirement.
If we become aware that we have inadvertently collected personal information from an individual under 21 years of age, we will immediately delete the account and purge all associated data from our systems. Parents or guardians who believe their child has provided information to john77 should contact us immediately at [email protected].
We employ age verification technology and conduct additional manual reviews of suspicious accounts. Any user found to have provided false age information will have their account permanently closed, and all winnings and deposits will be forfeited in accordance with our Terms & Conditions.
john77 operates internationally and may store and process your personal information in countries outside of Indonesia, including jurisdictions that may not provide the same level of data protection as Indonesian law. When we transfer data internationally, we implement appropriate safeguards to protect your information, including:
By using the Platform, you consent to the transfer of your information to countries outside Indonesia for the purposes described in this Privacy Policy.
john77 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Changes become effective immediately upon posting for non-material modifications, or 30 days after notification for material changes that affect your rights. Your continued use of the Platform after the effective date constitutes acceptance of the updated Privacy Policy.
If you do not agree with any changes, you may close your account by contacting customer support. Account closure does not affect data we are legally required to retain (such as transaction records for regulatory compliance).
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, or if you wish to exercise any of your privacy rights, please contact us:
We are committed to resolving privacy concerns promptly and transparently. Our Data Protection Officer will respond to all privacy inquiries within 5 business days, and we aim to fully resolve rights requests within 30 days of verification.
For urgent security matters, such as suspected unauthorized account access or data breaches, contact us immediately via Live Chat or WhatsApp for the fastest response.
We collect only the personal information necessary to provide our services, verify your identity, and comply with legal obligations.
All data transmission and storage uses bank-level SSL encryption to protect your personal and financial information from unauthorized access.
You have full rights to access, correct, delete, or export your personal data. Exercise these rights at any time through our support team.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data stays with john77.
Our data practices comply with international privacy standards, KYC regulations, and anti-money laundering requirements.
Any changes to this Privacy Policy are communicated clearly via email and platform notifications before taking effect.
Our dedicated Data Protection Officer and support team are available 24/7 to answer any questions about how we collect, use, and protect your personal information.